The Domo.AI Vision: Agentic Workflows that Create Value

Imagine artificial intelligence (AI) built by a company with heritage in the industry. This is what Domo.AI offers, and our history in this space changes everything. Believe it or not, we’ve been working on our AI framework long before ChatGPT hit the market—and our mission is much more comprehensive.   

At Domo, we’re building a vision of AI that drives business growth, streamlines business processes, and enhances operational efficiency. AI can do much more than make individual employees more productive—with a thoughtful strategy, it can transform your industry.  

Our goal is to make it possible for you to start driving your AI strategy forward today.  

But we know a vision statement only goes so far. That’s why we brought together visionary leaders to share how AI is driving growth for their businesses in our December 2024 webinar, Experience the Power of AI Agents with Domo, featuring: 

• David Moon, Director of Data Intelligence, InformData 
• Marcus Wilkins, Data Engineer and Senior Business Intelligence Engineer, InformData 
• Chris Haleua, VP of Product, GUIDEcx 

You can catch these experts in our on-demand webinar here. Or, keep reading to learn more about our approach to AI.  

Domo.AI’s foundational framework: Built for this moment 

Domo.AI is built to meet the challenges of today’s AI landscape. While many companies focus on narrow applications or single-model solutions, our platform offers some more robust: 

• Trustworthy AI results—without having to overhaul your entire data infrastructure. 
• Intelligent agents that can analyze information, make choices, and take actions—with or without a human in the loop 
• Flexibility to choose which AI models to use—whether that’s DomoGPT or models you host with our ecosystem partners, including AWS, IBM, Databricks, and Snowflake.  

The result? A platform that’s both ready to support your AI strategy today and designed to scale with you as your business and your data grow.

How we’re making AI practical, personal, and powerful  

If you’re not convinced, let us paint a picture of secure, personalized, scalable AI. Imagine these five scenarios: 

Your people can talk to AI as they would a colleague—in everyday language, not code.
Code and complex prompts aren’t needed anymore to get value from AI. In Domo, you can ask a simple question and let AI Chat guide you through your data. Personalized support is right at your fingertips, 24/7. All you have to do is ask.

Instead of onboarding AI piecemeal across your business (and taking on more risk with every tool), you get one trustworthy platform.
Teams across your company are likely already using AI and trying to evaluate, onboard, and govern all of them will become a challenge for IT teams. Domo.AI offers a safer method: Our framework lets you use public models, large language models, and generative AI (e.g., ChatGPT)—all within the security of our platform. Your company’s data never leaves your hands.  

AI is responsibly embedded into your business—and the capabilities grow alongside you.
Many companies today remain in reaction mode, adding new AI tools as soon as new use cases emerge (e.g., one for ad imagery production, another for data cleaning, and yet another for inventory management). But these surface-level integrations can’t scale as your organization grows.   

An integrated approach, however, will. The Domo.AI experience unites teams around the common stories emerging from your data. Our flexible framework allows for adding new, suitable tools and models as you identify them while keeping your data centralized and safe in the Domo platform.   

Both data experts and novices can use the same AI tools—with capabilities that match their skill levels.
Domo.AI is advanced enough for data architects and analysts yet approachable enough for those without the same technical fluency. The Domo platform is designed to engage people (especially those without data science backgrounds), helping them learn and progress in making data-driven decisions.  

AI becomes your intelligent workday companion—not an expensive investment that doesn’t drive value.
“The time has come to put AI to work,” Chris Willis, Chief Design Officer at Domo, has said. “Not as a novelty, but as an invaluable assistant augmenting capabilities for everyone in your enterprise.” With Domo.AI, our vision is to give you the tools you need to create AI-powered operations that make work life easier by handling repetitive tasks and freeing up your people to focus on the strategic work that requires their skills. 

What’s next for Domo.AI 

Our journey with AI and with you doesn’t stop here. As we look ahead to 2025, our team is doubling down on the mission to deliver personalized, secure, and scalable AI experiences to our customers. 

With agentic workflows that simplify operations and drive value, we’re creating a platform that empowers businesses to thrive—and we can’t wait to see what you build.